Farmer's Fridge Delivery

Frequently Asked Questions

Help Center

Our Food & Packaging

Can you tell me about your food?

How can I tell if the food is fresh?

Are the ingredients local and organic?

Where can I find full nutritional information?

What About Allergies or Intolerances?

Have you considered using glass jars?

What should I do with my empty jar?

Can I heat your jars?

Can I put your jars in the dishwasher?

Fridges

What are greens and how do they work?

What happens to unsold food?

Can I get a machine in my building?

Delivery

How long will my item stay fresh?

How much is delivery?

You don't deliver to my zip code

Can I cancel or adjust my order?

Where will you deliver my order?

Will my order be in a cold pack?

Do you offer a subscription service?

How can I get a delivery ETA?

What should I do if my delivery doesn’t arrive on the expected delivery date?

Is the packaging recyclable?

My box is damaged.

Can I order more than one box?

Am I earning Greens for my delivery?

Can I gift a delivery/box?

Do you have gift cards?

Ordering Delivery from the app

How do I order for delivery from the app?

Where do I enter my coupon code?

How do I know what time I will receive my order?

Why can't I adjust my order in the app? Can I make changes to my order?

How can I change my credit card on file?

General

COVID-19 Response

Refund Policy